Give your customers the choice as to how they communicate with you. Call centre allows agents to assist customers via call and SMS without switching applications.

Identify your customer as soon as they contact the call centre

Operate without displaying the customer’s phone number to the agents

Recall previous customer queries in order to offer the relevant support

Acquire local numbers so your customers see you as being local

  • GDPR Compliant
  • Cloud Based App
  • Easily Scalable
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Sign up is free - No credit card required

We take monitoring campaigns very seriously

Track key call centre metrics and agent’s productivity

View all calls and SMS messages to ensure your call centre team is responsive, productive and compliant

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Manage an unlimited number of agents from the App, and scale
your business Call Centre as your customer base grows.

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Call Centre is just one of many new apps in our state-of-the art portal.

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FAQs

Yes! Mobivate provides you with local numbers for many countries. All calls and SMS messages will be routed to the Mobivate Call Centre app, and you can specify which agent/s handles the calls and SMS messages from different numbers.

In order to ensure GDPR compliance, your agents will see the customer’s name, reference ID and the message/call history but not the customer’s phone number.

We charge a fee for each number, SMS and calling minute. No contracts. Cancel at any time.

Yes

Yes