SMS Marketing: How Bulk Messaging Services Work

Blog Image: SMS Marketing: How Bulk Messaging Services Work

It should come as no surprise that effectively targeting your audience is a key responsibility when it comes to building a successful business. While the Internet provides a large amount of opportunities to establish communication, SMS marketing is something that can't be overlooked. In particular, bulk messaging services can be notably effective when implemented correctly. Let's explore everything that you need to know about them.

How Exactly Do They Work?

As the name implies, a bulk messaging service allows you to send a large number of messages to your audience in a single instance. This is particularly useful for larger companies that have a large demographic they need to get in touch with.

In order to facilitate messaging at scale though, you'll need to implement a professional service. The professional you hire would have the infrastructure to handle large numbers of SMS messages, and they often work directly with a network's gateway to make sure that the texts are appropriately delivered to the recipients.

By using a professional service, you'll be able to send large quantities of SMS messages to recipients anywhere in the world within seconds.

Are They Effective?

Under the right circumstances, bulk SMS can be highly effective when used as a marketing tool. For example, you may choose to provide previous customers with information about exclusive deals as opportunities.

Or, you might wish them a happy birthday and reward them with a redeemable coupon code. The possibilities are nearly endless and will heavily depend on what industry you're working in. But, as long as you have a strong understanding of your target audience and how to communicate with them, bulk SMS is a great way to do so.

Are They Legal?

In the UK, SMS is highly regulated. This means that you'll need to adhere to certain standards to avoid infringing upon any laws. First and foremost, you'll need to have a suitable privacy policy to ensure that your consumers' data does not fall into the wrong hands.

Next, you'll need to provide the opportunity to both opt-in and opt-out of the messaging service. This is to avoid sending messages to anyone who doesn't want them— even if it's a single instance of doing so.

Of course, you also need to ensure that the content of your message is in no way inflammatory, harmful, offensive, etc. To elaborate, it should be strictly related to your brand and the intent behind the message.

For example, a typical mass SMS may briefly announce a holiday sale and then provide a link to an online store.

Implementing Bulk Messaging Services Can Seem Complicated

But the above information will make the process far smoother. From here, you’ll be able to use bulk messaging services as effectively as possible and hit metrics like never before.

Want to learn more about what we have to offer? Feel free to reach out to us today and see how we can help.